Shuichiro Nagaosa, Hironobu Matsushita, Jun Yaeda, Takashi Shinagawa, Norihiro Sonoi, Hiroyuki Nakamura, Hiromi Ohta, Masatoshi Usubuchi, Yasuhisa Arai, Yasunori Sumi. A System Promoting Cooperation Between Medicine and Dentistry Using Key Performance Indicators and Importance-Performance Analysis. The 2nd International Conference of Serviceology. 2014. 74-80
Shuichiro Nagaosa, Jun Yaeda, Hironobu Matsushita, Abdul MATIN, SHEIKH Maheen, Yasunori Sumi. Visualization of the role expectation for strategy management using the Delphi method and Importance-Performance Analysis in dysphagia rehabilitation nursing services. The 1st International Conference of Serviceology. 2013. 217-220