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J-GLOBAL ID:200902011140753568   Reference number:86A0033332

A conceptual model of service quality and its implications for future research.

サービスの品質に関する概念モデルと今後の研究上の意義
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Volume: 49  Issue:Page: 41-50  Publication year: 1985 
JST Material Number: D0092A  ISSN: 0022-2429  Document type: Article
Article type: 原著論文  Country of issue: United States (USA)  Language: ENGLISH (EN)
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Marketing research,advertisement 
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