Art
J-GLOBAL ID：200902072161548025   Reference number：92A0611588

Measuring Service Quality: A Reexamination and Extension.

サービスの質の測定 再検討と拡張
Author (2)：
CRONIN J J JR

About CRONIN J J JR

(Florida State Univ.)

About Florida State Univ.

, 
TAYLOR S A

About TAYLOR S A

(Illinois State Univ.)

About Illinois State Univ.


Material：
Journal of Marketing  (J Mark)

About Journal of Marketing


Volume： 56  Issue： 3  Page： 55-68  Publication year： Jul. 1992 
JST Material Number： D0092A  ISSN： 0022-2429  Document type： Article
Article type： 原著論文  Country of issue： United States (USA)  Language： ENGLISH (EN)
Thesaurus term：
Thesaurus term/Semi thesaurus term
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All keywords is available on JDreamIII(charged).
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service

About service

,...
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JST classification (2)：
JST classification
Category name(code) classified by JST.
Marketing research,advertisement 
(KA06030H)

About Marketing research,advertisement

,  Quality control in general 
(KB04010A)

About Quality control in general

Terms in the title (3)：
Terms in the title
Keywords automatically extracted from the title.
サービス

About サービス

, 
質

About 質

, 
拡張

About 拡張


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