Art
J-GLOBAL ID：200902163097256320   Reference number：94A0071567

Building a Case-Based Help Desk Application.

事例ベースヘルプデスクの構築
Author (2)：
KRIEGSMAN M

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(Interleaf)

About Interleaf

, 
BARLETTA R

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(Case Data Solutions)

About Case Data Solutions


Material：
IEEE Expert. Intelligent Systems & Their Applications  (IEEE Expert)

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Volume： 8  Issue： 6  Page： 18-26  Publication year： Dec. 1993 
JST Material Number： T0134A  ISSN： 0885-9000  Document type： Article
Article type： 原著論文  Country of issue： United States (USA)  Language： ENGLISH (EN)
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database

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,...
Semi thesaurus term：
Thesaurus term/Semi thesaurus term
Keywords indexed to the article.
All keywords is available on JDreamIII(charged).
On J-GLOBAL, this item will be available after more than half a year after the record posted. In addtion, medical articles require to login to MyJ-GLOBAL.
CBR【計算機】

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JST classification (2)：
JST classification
Category name(code) classified by JST.
Artificial intelligence 
(JE08000Z)

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,  Database systems 
(JD03030U)

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事例ベース

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, 
ヘルプデスク

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, 
構築

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