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J-GLOBAL ID:200902171107801511   Reference number:01A0736381

Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach.

感知されるサービスの質の概念化に関する新しい考え方 階層的アプローチ
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Volume: 65  Issue:Page: 34-49  Publication year: Jul. 2001 
JST Material Number: D0092A  ISSN: 0022-2429  Document type: Article
Article type: 原著論文  Country of issue: United States (USA)  Language: ENGLISH (EN)
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Marketing  ,  Research and development 
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