Rchr
J-GLOBAL ID：201701008368791336   Update date: Mar. 17, 2024

JANG JUHYEOK

ジャン ジュヒョク | JANG JUHYEOK
Affiliation and department：
Hokkaido University Graduate School of Commerce and Management

About Hokkaido University Graduate School of Commerce and Management


Research field  (3)： Business administration ,  Tourism studies ,  Accounting
Research keywords  (5)： Tourism ,  hospitality ,  原価計算 ,  管理会計 ,  サービス品質管理
Research theme for competitive and other funds  (2)：
  • 2023 - 2025 AIチャットボットの導入が企業のレピュテーションに与える影響:ホスピタリティ産業を中心として
  • 2020 - 2023 A consideration of the theory and method of response management for online hotel reviews
Papers (11)：
  • Juhyeok JANG. Impact of Hotel Service Quality on Revisit Intention During COVID-19. Japanese Management and International Studies. 2024. 19. 65-82
  • 張 壔赫. 韓国人観光客の宿泊レビューに対するレスポンス. 日本国際観光学会自由論集. 2019. 3. 53-57
  • JANG JUHYEOK. The Effect of Managerial Response to Customer Review:with a Focus on Hotel Reservation Web Site in Japan. The Tourism Studies. 2019. 31. 1. 75-84
  • JANG JUHYEOK. Review of Quality Cost Management in Service Industry. Journal Finance and Accounting Accountiong Information. 2019. 19. 3. 29-49
  • JANG JUHYEOK. Moderate Effects of Managerial Response on Hotel Ratings of Japanese Tourists. The International Journal of Industrial Distribution & Business; IJIDB. 2019. 10. 7. 83-89
ｍore...
Lectures and oral presentations  (24)：
  • Examining Consumer Behavior in the Context of Personal Data Sharing for Digital Healthcare: Exploring the Influence of Health Literacy and Personal Characteristics on Intention to Disclose
    (2024 American Marketing Association Winter Academic Conference 2024)
  • Exploring The Impact of Music in Short-Form Travel Videos on Users’ Emotional Resonance, Sharing Intention, and Impulsive Travel Intention
    (ENTER24 e-Tourism Conference 2024)
  • LLM-Based Chatbot vs. Human Interactions: The Impact of Service Recovery on Customer Complaint Behaviour
    (ENTER24 e-Tourism Conference 2024)
  • China's Tourism Boycott of Japan: Examining the Impact of Cultural Involvement
    (2023 Travel and Tourism Research Association Annual Chapter Conference 2023)
  • The Relationship between the Quality of Wellness Tourism Information on Social Media and the Travel Intentions of Generations Y and Z
    (2023 Travel and Tourism Research Association Annual Chapter Conference 2023)
ｍore...
Education (3)：
  • 2013 - 2016 Hitotsubashi University
  • 2011 - 2013 Hitotsubashi University
  • 2004 - 2010 延世大学校 情報産業工学科、経営学科
Professional career (1)：
  • 博士 (一橋大学)
Work history (3)：
  • 2020/04 - 現在 Hokkaido University Research Faculty of Media and Communication Associate Professor
  • 2017/04 - 2020/03 Hokkaido University Research Faculty of Media and Communication Assistant Professor
  • 2016/04 - 2017/03 Hitotsubashi University Graduate School of Commerce and Management
Awards (3)：
  • 2022/07 - 日本組織会計学会 優秀発表賞 コロナ禍におけるホテルのサービス品質管理が顧客の再訪問意図に与える影響
  • 2022 - World Cultural Tourism Association Best Paper The Impact of Managerial Responses to Online Reviews on Customer Engagement Behavior in the Hotel Industry: A Comparison of Pre- and Post-pandemic Data.
  • 2019/09 - 日本観光研究学会 優秀論文賞 顧客レビューに対するレスポンス管理の現状とその効果 -日本の宿泊予約サイトを中心に-
Association Membership(s) (3)：
日本組織会計学会 ,  JAPAN INSTITUTE OF TOURISM RESEARCH ,  THE JAPAN COST ACCOUNTING ASSOCIATION
※ Researcher’s information displayed in J-GLOBAL is based on the information registered in researchmap. For details, see here.

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