Art

J-GLOBAL ID：201802237066405158   Reference number：18A1912624

Relation Analysis between Hotel Review Rating Scores and Sentiment Analysis of Reviews by Chinese Tourists Visiting Japan

訪日中国人観光客のオンラインホテルレビューの感情分析と評価点の関係性分析

Author (3)： ALEMAN Carreon Elisa Claire (長岡技術科学大学) ,  NONAKA HIROFUMI (長岡技術科学大学) ,  HIRAOKA TOORU (長崎県立大学)
Material： 産業応用工学会論文誌(Web)  (Japanese Journal of the Institute of Industrial Applications Engineers (Web))
Volume： 6  Issue： 2  Page： 95-99(J-STAGE)  Publication year： 2018 
JST Material Number： U0962A  ISSN： 2187-5146  Document type： Article
Article type： 原著論文  Country of issue： Japan (JPN)  Language： JAPANESE (JA)

Thesaurus term： Web(information system) ,  *sightseeing ,  hotel ,  *review ,  grading(ranking) ,  subjective evaluation ,  Chinese ,  feeling(psychology) ,  *support vector machine ,  machine learning ,  *correlation coefficient
Semi thesaurus term： Web site ,  positive feeling ,  rank correlation coefficient

Author keywords (10)： 感情分析 ,  観光 ,  SVM ,  機械学習 ,  中国語 ,  Sentiment Analysis ,  Tourism ,  SVM ,  Machine Learning ,  Chinese

JST classification (1)： Sightseeing,recreation  (RD04030J)

Reference (17)：

• (2) Beverley A. Sparks and Victoria Browning. "The impact of online reviews on hotel booking intentions and perception of trust": Tourism Management, Vol. 32, No. 6, pp. 1310-1323, 2011.
• (3) Karen L. Xie, Zili Zhang and Ziqiong Zhang. "The business value of online consumer reviews and management response to hotel performance": International Journal of Hospitality Management, Vol. 43, pp. 1-12, 2014.
• (4) Jacques Bulchand-Gidumal, Santiago Melián-González, Beatriz González Lopez-Valcarcel. "A social media analysis of the contribution of destinations to client satisfaction with hotels":International Journal of Hospitality Management, Vol. 35, pp. 44-47, 2013.
• (5) Lingqiang Zhou, Shun Ye, Philip L. Pearce and Mao-Ying Wua. "Refreshing hotel satisfaction studies by reconfiguring customer review data": International Journal of Hospitality Management, Vol. 38, pp. 1-10, 2014.
• (6) Reinald Kim Amplayo and Min Song. "An adaptable fine-grained sentiment analysis for summarization of multiple short online reviews": Data & Knowledge Engineering, Vol. 110, pp. 54-67, 2017.

Terms in the title (6)： 中国人 ,  観光客 ,  感情分析 ,  評価 ,  関係性 ,  分析