Research keywords (4):
Service marketing
, Organizations
, Precarious work
, Tourism and Hospitality
Research theme for competitive and other funds (4):
2021 - 2026 Bad jobs or good jobs: Searching for dignity in tourism and hospitality work in Japan
2020 - 2025 Inducing pro-environmental behavior in tourists for the sustainable development of Japan's tourism and hospitality industries
2022 - 2023 Hotel managers attitude toward implementing pro-environmental practices to moderate tourists' behaviours
2021 - 2023 Factors contributing to the social inclusion of foreign employees into the workplace: The case of the hotel industry in Japan
Papers (4):
Labouring to learn: Cross-cultural adjustment of foreign hospitality workers in Australia. Journal of Inquiry and Research. 2021. 113. 231-244
Kate Inyoung Yoo. What contributes to foreign workers’ success?: Foreign workers’ cross-cultural adjustment via hospitality work experience in Japan. Japan Tourism Management Review. 2021. 1. 52-65
Rebecca Chunghee Kim, Kate Inyoung Yoo, Helal Uddin. The Korean Air nut rage scandal: Domestic versus international responses to a viral incident. Business Horizons. 2018. 61. 4. 533-544
In Young Yoo, Timothy Jeonglyeol Lee, Choong-Ki Lee. Effect of Health and Wellness Values on Festival Visit Motivation. Asia Pacific Journal of Tourism Research. 2015. 20. 2. 152-170
Lectures and oral presentations (14):
Good Jobs or Bad Jobs: Searching for Dignity in Tourism and Hospitality Work
(Japan Society for Tourism Studies (JSTS) 2021)
“The future of tourism and hospitality education in Japan: Lessons learned in 2020”
(2021 SEAM Conference, Okinawa, Japan.)
Sustainable Tourism Development in the Caribbean : Exploring hotel employees’ perspectives of employment challenges
(2021 SEAM Conference, Okinawa, Japan.)
Assessing The Vulnerability Of Tourism In Caribbean Small Islands-A Review Of COVID-19 Impacts On Antigua And Barbuda
(CAUTHE 2021, Australia)
Omotenashi or Hospitality: The challenges for a multinational workforce in delivering service to visitors in Japan
(18th Asia Pacific (AP) Conference, Beppu, Japan.)
2014 - 2017 Ritsumeikan Asia Pacific University College of Asia Pacific Studies PhD
2008 - 2010 The University of Queensland School of Tourism Master of Business (Advanced)
Work history (3):
2022/03 - 現在 Kansai Gaidai University College of Foreign Studies Associate Professor
2015/09 - 2017/09 Ritsumeikan Asia Pacific University College of International Management
2015/06 - 2017/02 Ritsumeikan Asia Pacific University College of Asia Pacific Studies Teaching Assistant
Committee career (2):
2018/09 - 現在 Kansai Gaidai University Faculty Development
2018/09 - Kansai Gaidai University International Affairs
Awards (2):
2014/09 - Ritsumeikan Asia Pacific University JASSO Scholarship
2014/09 - Ritsumeikan Asia Pacific University Ritsumeikan Asia Pacific University 3-year Scholarship (100% tuition reduction)
Association Membership(s) (4):
Tourism Business and Research Association of Japan
, Japan Society for Tourism Studies (JSTS)
, Council for Australian Tourism and Hospitality Education (CAUTHE)
, Asia Pacific Council on Hotel, Restaurant, Institutional Education (Apac CHRIE)