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J-GLOBAL ID:201302236492357829   Reference number:13A0776685

疑似対話を用いた感情労働シミュレーションが生理反応および主観反応に及ぼす影響

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Issue: 59  Page: 41-48  Publication year: Mar. 15, 2013 
JST Material Number: X0357A  ISSN: 0389-312X  Document type: Article
Article type: 原著論文  Country of issue: Japan (JPN)  Language: JAPANESE (JA)
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Mental health 
Reference (25):
  • Brotheridge, C. M., & Lee, R. T. (2002). Testing a conservation of resources model of the dynamics of emotional labor. Journal of Occupational Health Psychology, 7, 57-67.
  • Diefendorff, J. M., & Gosserand, R. H. (2003). Understanding the emotional labor process: A control theory perspective. Journal of Organizational Behavior, 24, 945-959.
  • Grandey, A. A. (2000). Emotion regulation in the workplace: A new way of conceptualize emotional labor. Journal of Occupational Health Psychology, 5, 95-110.
  • 畑山俊輝・Antonides, G.・松岡和生・丸山欣 哉(1994).アラウザルチェックリスト (GACL)から見た顔のマッサージの心理 的緊張低減効果 応用心理学研究,19,11- 19.
  • Hochschild, A. R. (1979). Emotion work, feeling rules, and social structure. American Journal of Sociology, 85, 551- 575.
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