Rchr
J-GLOBAL ID：201501000110029132   Update date: Sep. 25, 2022

RYUSUKE KOSUGE

コスゲ リュウスケ | RYUSUKE KOSUGE
Affiliation and department：
Ritsumeikan University Graduate School of Management

About Ritsumeikan University Graduate School of Management


Job title： Associate Professor
Research field  (2)： Commerce ,  Business administration
Research keywords  (1)： Lean management, Customer experience management, Value co-creative service and sales, Transformation of the automobile dealership industry
Papers (22)：
ｍore...
MISC (1)：
Books (2)：
  • The Routledge Companion To Lean Management
    Routledge 2016 ISBN:9781138920590
  • Verksamhetsutveckling i varldsklass
    Studentlitteratur 2010 ISBN:9789144071640
Lectures and oral presentations  (17)：
  • The relationship between headquarters and stores in the age of customer experience
    (ABAS Conference 2019 Winter: Part 2 2019)
  • The role of knowledge sharing in the design of touchpoints throughout the customer journey
    (ICMEBSS 2018 2018)
  • Customer experience creation through intra-organizational division of labor in retailing
    (ABAS Conference 2018 Autumn: Part 1 2018)
  • The shifting allocation of decision rights in the pursuit of customer experience
    (ABAS Conference 2018 Spring: Part 1 2018)
  • Developing a customer focus over time: The case of Toyota and its dealers
    (ABAS Conference 2017 Autumn: Part 1 2017)
ｍore...
Education (3)：
  • - 2011 University of Tokyo Graduate School of Economics
  • - 2004 University of Tokyo Graduate School of Economics
  • - 2002 University of Tokyo Faculty of Economics
Professional career (3)：
  • Ph.D. (Economics) (University of Tokyo)
  • M.A.(Economics) (University of Tokyo)
  • B.A.(Economics) (University of Tokyo)
Work history (4)：
  • 2010/04 - 2015/03 Assistant Professor, European Institute of Japanese Studies, Stockholm School of Economics
  • 2008/10 - 2015/03 Research Fellow, Department of Management and Organization, Stockholm School of Economics
  • 2008/08 - 2008/09 Project Researcher, Manufacturing Management Research Center, University of Tokyo
  • 2007/04 - 2008/03 JSPS Research Fellow (DC2)
Committee career (1)：
  • 2017/06 - 日本マーケティング学会 地域活性化マーケティング研究プロジェクト 企画運営メンバー
Awards (1)：
  • 2018/10 - Japan Marketing Academy Japan Marketing Academy Oral Session 2018 / Best Paper Award
Association Membership(s) (5)：
北ヨーロッパ学会 ,  European Operations Management Association (EurOMA) ,  Japanese Operations Management and Strategy Association ,  Academic Association for Organizational Science ,  Japan Marketing Academy
※ Researcher’s information displayed in J-GLOBAL is based on the information registered in researchmap. For details, see here.

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