Fumie Suga. Consideration of the International Standard(ISO)22458, "Consumer Vulnerability: Requirements and Guidelines for the Design and Delivery of Inclusive Service". 2022. 90. 1・2合併. 165-203
Not IncapacitationBut Inclusion! What we can learn from the ISO 22458, “Consumer Vulnerability: Requirements and Guidelines for the Design and Delivery of Inclusive Service” for reforming Japanese Consumer Law
(International Association of Consumer Law (IACL) 2023)